Toronto founded in 1993

Overview

Located in one of the world's most multicultural cities, the BCG Toronto office is in the heart of the financial district and features spectacular views of the downtown skyline and Lake Ontario. It is just a short stroll from the city's best restaurants, attractions, and theater venues.

BCG  inToronto brings a global perspective, keen intellectual curiosity, and a high degree of professionalism to its client work. The team takes great pride in its contributions to BCG's intellectual capital. Within the firm, Toronto was an early leader in developing our e-commerce and pricing practices. BCG Toronto's most recent publications address topics that include competitive strategy, corporate banking, and designing new models for consumer durables.

The Toronto office's client roster includes Canadian and global companies in a variety of industries ranging from consumer goods to financial services and technology and communications. The staff focuses on creating a competitive advantage within client organizations, using the insight gained from strategy to drive change and performance improvement.

The office's uniquely international perspective is a reflection of the multicultural makeup of the city's population. During the past year, Toronto staff worked on assignments in the United States, Australia, and Europe. Among participants in BCG's Ambassador Program, which sponsors exchanges of consultants among BCG offices, Toronto is also one of the most sought after destinations in North America. The office also actively participates in the program, having sent staff to Sydney, Tokyo, Hong Kong, London, Paris, and Amsterdam, among other offices.

The commitment of the Toronto team to its community includes a variety of events and pro-bono efforts, including the creation of a national youth internship program managed by the private sector. Called Career Edge, this program has placed nearly 6,500 interns in various short-term jobs since 1996. More recently, the office has worked with the Toronto City Summit Alliance and Pathways to Education, further reinforcing it's commitment to tackling issues of relevance to its local community.

Our Work
  • Automotive
  • Consumer goods
  • Financial services
  • Industrial goods
  • Health care
  • Technology and communications
Client Impact
  • Portfolio Strategy & Customer Discovery in Private Equity—We conducted a post-buy due diligence and portfolio review for a private equity player that had just completed a hostile acquisition. We developed a methodology for evaluating the performance of the various lines of business within the target company, recommended where to maintain, grow, or divest, and developed a set of levers to apply to enhance the performance of the remaining lines. more


  • Canadian Retail Operations—This project was for a retailer seeking ways to improve its labor efficiency in 2008–2009’s difficult economic environment. The challenge was that any efficiencies gained could not come at the expense of customer service. In fact, we wanted to find ways to gain efficiencies while improving the in-store customer experience. Over eight weeks, we analyzed the drivers of labor costs, visited and observed behaviors across the store network, developed initiatives to roll out best practices, and quantified the cost/ benefit of our recommendations. more


Social Impact
  • Pathways to Education—BCG played a critical role in the planned expansion of Pathways to Education, an education program designed to lower the high school dropout rate in economically disadvantaged communities across Canada. After the initial success of Pathways in Toronto's Regent Park community, BCG worked alongside leaders from the private and public sectors to develop a strategic and organizational plan to expand Pathways across Canada. The work included quantification of the societal return on investment, development of a public-private funding model to support the expansion, and building of organizational capacity to support sustainable growth of the program.

  • Greening Greater Toronto—In June 2008, Toronto City Summit Alliance (TCSA) launched an initiative to improve the environmental future of the Toronto region. More than 100 partners from corporations, industry, government, and the non-profit sector joined forces to improve the environmental health and future of the Greater Toronto Area and make it the greenest city region in North America. more 
     

Toronto

Brookfield Place, 181 Bay Street
Suite 2400, PO Box 783
Toronto, Ontario M5J 2T3 Canada
Phone: +1 416 955 4200
Fax: +1 416 955 4201
Website

Toronto Contacts

  • Kilian Berz Email
    Partner & Managing Director
  • Consultant Recruiting:
    Lauren Shanahan Email
    +1 416 955 4220
  • Alumni:
    Bronwyn Romain Email
    +1 416 955 4200
  • Media:
    Joanna Bailey Email
    +1 212 446 3261

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