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Ingenious Enterprise

Organizations with explicit strategies for problem solving secure a competitive advantage that can be maintained long term.

Business, at its heart, is about solving problems.

Problem solving is performed both explicitly by analysts and computers and implicitly by the organization as a whole. And the design of an organization—its structure, processes, communication policies, incentives, training, and talent management—shapes the way it approaches and solves problems.

Many companies, however, lack explicit strategies for problem solving. And with the rapid growth of data volume, interconnectedness, and speed of change, such strategies will give companies the stable footing they’ll need to stay in the game—and win.

How to Become an Ingenious Enterprise

Ingenious enterprises will gain an increasingly powerful competitive advantage over their competitors as complexity in the business landscape continues to rise. Managers who want their company to join the ranks of these organizations should do the following:

Identify your problems

Benchmark your algorithms

Develop a repertoire

Make problem solving a key capability

Evaluate and experiment

BCG Henderson Institute
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