Financial Institutions New Hero

Financial Institutions

The financial sector must embrace its critical role in modern society, so our financial services consulting teams partner with financial institutions around the globe to help them drive true impact and positive social change.

In order to thrive, financial institutions must exceed expectations. Should banks integrate ESG considerations into their financial services strategy? Set a new vision for their digital future? Adopt processes for better risk mitigation?

BCG’s financial services consulting leaders offer strategic thinking, transformative expertise, and technical know-how. We draw on deep financial sector relationships and inter-disciplinary knowledge across multiple industries, capturing best practices that cut across global markets.

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Our Approach to Reimagining Finance

Our financial services consulting teams think differently—throwing out the standard playbook and rewriting rules for how consulting firms should partner with clients. Our experts bring a ground-breaking financial sector acumen and a spirit of true collaboration to all levels of our clients’ organizations to drive real impact. We place equal focus on growth and innovation to create personalized solutions that not only work but also stand the test of time.


Our work in the financial services industry includes deep knowledge and capabilities in three core, cross-functional areas:

A Holistic Approach to Financial Services Digitization

Solutions for Sustainability, Climate Impact, and Financial Services

Building Competitive Advantage Through Risk and Compliance


Our Clients’ Success in Financial Services Strategy

BCG X and GCash Transform Customer Management with AI

GCash partnered with BCG X to build an AI-driven personalization engine that delivers more than 225 million hyperpersonalized messages daily, generating ten times higher revenue than GCash’s legacy CRM program.

How Citizens Is Competing—and Winning—Against Fintechs

Michael Ruttledge, CIO of Citizens, explains how a digital transformation has allowed the company to compete against fast-moving startups.

 

Our Suite of Solutions, Tools, and Products for the Financial Services Industry

BCG’s solutions are tailor-made for the financial sector. Whether creating cutting-edge strategies for banks, driving fintech innovation in payments, enabling more sustainable investment strategies for asset and wealth managers, or devising more secure and inclusive banking experiences, BCG works with clients to make bold moves that put our clients at the forefront of change.

Our Partners and Centers of Excellence

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BCG X: Our tech build and design division

Leading tech, AI, and digital capabilities to meet challenges like managing complex ESG data at scale, modeling advanced behavioral analyses, and partnering with fintechs.


Meet Our Financial Services Consulting Leaders

BCG’s financial services consulting experts help clients understand and prepare for the future of the financial services industry, equipping them with the tools they need to deliver unparalleled value.


Our Insights on the Financial Services Industry

VIDEO

How Can Financial Institutions Be Socially Transformative?

BCG’s Douglas Beal discusses how organizations can invest for impact—and in the process, create not only value but also a better world.

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