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Dean Tong

Partner & Managing Director

Jakarta

Dean Tong came to The Boston Consulting Group in 1996 and was sponsored to pursue his MBA in 1999. He spent a year as a BCG ambassador in the firm's Germany-Austria system in 2004. He is a member of the firm's Financial Institutions practice and global Change Management Cadre. He also leads BCG's People & Organization practice in Southeast Asia.

Dean’s consulting experience with BCG covers talent and leadership across Asia, Europe, and the Americas. He has experience working across multiple industries including financial services, industrial goods, consumer goods, and telecommunications. Dean is known for bringing lateral thinking and out-of-the-box solutions to project teams. He was instrumental in the creation of the award-winning low-cost bank in Malaysia—and a number of multifinance businesses in Indonesia.

Before joining BCG, Dean worked as an associate at Morgan Stanley Dean Witter in Sydney, Australia, where one of his projects was a $360 million wrapped bond issue for the largest utility company in New Zealand.

Areas of Expertise

  • Leads BCG's People & Organization practice in Southeast Asia
  • Auto insurance and auto finance—strategy
  • Customer segmentation in banking
  • CRM strategy—sales and service model
  • Retail to wholesale in banking
  • Risk management in financial institutions
  • Transaction banking
  • Wealth management

Honors and Awards

  • BCG Strategy Competition, Gold Medalist, 2012
  • Chancellor Gold Medal, Science University of Malaysia, 1996
  • Malaysia Royal Academy Gold Medal, 1997
  • Palmer Scholar, Wharton School, 2001

Education

  • MBA, Palmer Scholar, The Wharton School, University of Pennsylvania
  • Bachelor's degree, management, first class (Chancellor Gold Medalist), Science University of Malaysia
Experts
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