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Emma Bunnell

Partner & Managing Director

London

Emma Bunnell is a core member of the Technology Advantage and Financial Institutions practices at The Boston Consulting Group. She leads the Technology Advantage practice in London.

Emma joined BCG in 2004. She specializes in providing strategic, operational, and technology advice to financial institutions clients in the retail, corporate, and investment banking sectors.

Prior to joining BCG, she was a consultant with PricewaterhouseCoopers.

Areas of Expertise

  • Leads the Technology Advantage practice in London
  • Retail and corporate banking
  • Digital, call centers, and ATM in retail banking
  • Customer service operations
  • Wealth management
  • Postmerger integration (PMI)
  • Transformation
  • Insurance
  • Multichannel management programs

Honors and Awards

  • Named one of the Top 50 Part-Time executives, Power Part Time 2015 ranking

Education

  • BSc, first class honors, business information technology, University of New South Wales
Experts
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