Choose your location to get a site experience tailored for you.

Remember my region and language settings

Steve Knox

Senior Advisor

Chicago

Designing Desired Customer Experiences

Steve Knox is a core member of the Consumer and the Marketing, Sales & Pricing practices at The Boston Consulting Group.

Since he began partnering with BCG as an advisor in 2010, Steve has brought deep business expertise with a specialty in advocacy, customer experience, and digital marketing.

Steve is driven to build world-class capabilities in consumer advocacy marketing to best serve consumers and their social networks.

Prior to his current BCG role, Steve was CEO at Procter & Gamble Tremor.

Areas of Expertise

  • Advocacy marketing
  • Word-of-mouth advertising
  • Customer experience development
  • Digital and customer centricity
  • Marketing and sales
  • Digital marketing
  • Marketing innovation
  • New business leadership

Education

  • BBA, marketing, University of Wisconsin
Experts
Previous Page