Choose your location to get a site experience tailored for you.

Remember my region and language settings

Ready, Willing, and Able Tool

BCG’s Ready, Willing, and Able (RWA) tool is a baseline diagnostic used at the beginning of a change program to evaluate an organization’s receptivity to—and capacity for—change.

It helps companies:

  • Pinpoint employee concerns by geography, demographics, or other factors
  • Mobilize support by targeting pockets with high change receptivity
  • Identify divisions that may require more support
  • Reinforce important messages and signal management interest in employee perceptions
  • Identify what needs to be done to get a change effort over the finish line

The RWA tool provides a systematic understanding of differences in attitudes across an organization. RWA also highlights attitudes or perceptions that leaders will need to address, and it provides a basis for tailored interventions that increase the organization’s capacity for change.

Change Management
Previous Page