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A Game-Changing Approach

One way to succeed in the competitive, dynamic telecommunications market is to completely change the game—not just play it better. That means tailoring services and product offerings to individual client interactions. It also requires operators to seek out new ways to grow and innovate, and to understand the network structure of tomorrow.

The Growth Agenda

The digital services arena is heavily contested. How can you decide which opportunities will create the most value in the long term?

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Telecommunications Insight from The Netherlands

Will Wi-Fi First Really Disrupt the Mobile Industry?

The proponents of Wi-Fi First—in which mobile devices rely on Wi-Fi as their primary network with cellular merely supplying backup—contend that the model will upend the mobile voice and data industry. But it won’t be disruptive if mobile-network providers respond wisely.

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The Regulatory Priorities for Achieving Europe’s Digital Single Market

The European Commission’s strategy for achieving a Digital Single Market is sound, but much progress is needed. Here are the five priorities policy makers should focus on in order to make the strategy a success.

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Networks Without Borders: The Next Wave of Synergies and Scale for Telcos

Telecom operators have pulled the cross-border-synergies lever in the past—with disappointing results. Now is the time for a fresh look and a fresh approach.

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The Infrastructure Needs of the Digital Economy

Continued increases in Internet penetration and use, as well as the long-term growth of the digital economy, depend on infrastructure. A new report by the World Economic Forum and BCG identifies the most important challenges facing the development of a healthy digital economy.

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Mobile Data Usage and the True Drivers of Customer Satisfaction

A BCG study of key telco players worldwide revealed insights about usage and customer satisfaction that challenge conventional wisdom.

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How to Win with Convergence

In the past, offering discounts and bundles hasn't delivered the value providers expected. Here are nine ways to create convergence offers that work.

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Competition in the Mobile Handset Industry

BCG’s analysis of five parameters—market concentration, entry barriers, consumer choice, prices, and performance improvements—reveals that the mobile handset value chain is increasingly competitive.

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Transforming from Within

To remain competitive, it's worth the effort for telcos to transform their IT architecture and network infrastructure.

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