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Perry Keenan

Senior Partner & Managing Director

Chicago

People & Organization

Perry Keenan on Change Management

Perry Keenan is a member of the senior leadership teams for the Operations and Organization practice areas at The Boston Consulting Group. He played a crucial role in the development of BCG’s change management topic, which he went on to lead for more than a decade.

Perry has been a BCG Fellow since 2011. His research focus is changing change management. Statistics show that most major change programs fail, and anecdotal evidence holds that these odds have not improved in the past 20 years—despite the efforts of a growing change management industry.

Perry is exploring the factors that materially and systematically improve change management odds—and, in fact, flip them dramatically in favor of success. His approach involves the use of quantitative disciplines supported by a set of practical tactics and tools. Perry aims to foster an ongoing industry dialogue on this approach and the effective baselining of outcomes.

Perry has coauthored several influential Harvard Business Review publications.

Prior to joining BCG in 1988, Perry worked as a manufacturing engineer.

Areas of Expertise

  • Key in development of BCG’s change management topic
  • Operational redesign
  • Enterprise program management
  • PMI
  • Strategy development
  • Enablement
  • Executional certainty
  • Project risk management
  • Organization efficiency and delayering

Honors and Awards

  • Fellow of the Institution of Mechanical Engineers
  • Fellow of the Institution of Engineering and Technology

Education

  • ME, mechanical engineering, University of Auckland
  • Program for Management Development, Harvard Business School
  • BSc, mathematics and biology, University of Auckland
Experts
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