Choose your location to get a site experience tailored for you.

Remember my region and language settings

Transportation, Travel & Tourism

Playing for the Loyalty of Today’s Mobile, Tech-Savvy Crowd

The transportation, travel, and tourism industries are undergoing unprecedented changes. Globalization, deregulation, consolidation, the rapid growth of e-commerce, and privatization are opening new opportunities, while additional demands are being placed on operational performance and profitability. The winners will be companies that can transform their organizations, enhance global brands, and add game-changing digital capabilities to strengthen the loyalty of today’s highly mobile and technologically savvy consumers.

The head of travel at Facebook discusses the rapidly changing dynamics of today’s travel sector.

Discover more insights

BCG’s Shipping Benchmarking Initiative provides an end-to-end framework that can help assess companies' cost competitiveness compared to important competitors.

Explore our solutions

A major postal authority launches a “future ready” business renewal initiative to to help it compete in the digital age.

Read more about our impact

Tom Lutz

Senior Partner & Managing Director, Global Leader, Consumer Practice

 Email Tom Go to experts
Transportation, Travel & Tourism

EN