Impact & Expertise

Role of the Center Impact Stories

Reorganizing a European Bank’s Corporate Center

See how BCG assisted a client in reorganizing its corporate center activities to create a value-adding headquarters.

Our client is a top European player in the financial services industry, employing more than 100,000 people and operating approximately 10,000 branches worldwide.

The company was having difficulties with the effectiveness and performance of its corporate center. At the same time, it lacked clear plans and methods to meet the needs and expectations of employees at the business unit level. Owing to the pressures of the global financial crisis, it was forced to introduce cost-savings procedures in order to restructure and improve the performance of its headquarters’ operations. These procedures focused on three key activity groups: service functions, cooperation and integration, and leadership and control.

BCG was asked to conduct a top-level reorganization project, the key challenges of which were to increase the value that the corporate functions added to the businesses, to make the corporate functions more cost efficient, to minimize the operational and social risks, and to prepare the organization for life beyond the economic crisis.

Impact Stories

  • Designing a Strategic Decision-Making Process That Balances the Rights of the Corporate Center with Those of the Business Units
  • See how BCG designed a strategic decision-making process that balances the rights of the corporate center with those of the business units.
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  • Organizational Transformation at the Center and Business Unit Levels to Reach Strategic Goal
  • See how BCG helped a leading Chinese consumer goods company define long-term business opportunities and transform the organization both at the center and at the BU level to enable these opportunities.
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Role of the Center Publications

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