Challenges
Because information technology is a driver of sustainable business growth, many executives put measuring and continuously improving IT performance at the top of the agenda. In today’s business environment, several specific questions are of critical importance to CEOs and CIOs:
How can we measure IT performance in terms of overall IT spending, cost structure, and contribution to business performance?
How well is our IT function performing compared with that of our competitors?
How can we achieve sustainable IT cost savings?
How can we industrialize IT services to maximize efficiency and effectiveness?
What is the best way to address issues regarding IT security, business continuity, and risk management for our company?
BCG Competencies
Our primary focus is the assessment and sustainable improvement of IT efficiency and effectiveness. To achieve true change and lasting advantage, BCG offers a comprehensive set of tools and frameworks that focus on four major areas:
IT Health Check. We use a proven, reliable diagnostic tool to quickly assess a client’s IT function along major dimensions, always incorporating a robust link to business priorities. On the basis of this assessment, we develop key recommendations for rapid action.
Cost Reduction and IT Benchmarking. BCG’s industry-specific IT-benchmarking initiatives facilitate a systematic assessment of a client’s IT performance. We combine this with our comprehensive IT cost-reduction toolbox to identify and exploit sustainable, high-impact cost-reduction opportunities.
Industrialization of IT Services. We help IT organizations build the capability to deliver customized service offerings composed of standard elements delivered globally through large-scale IT factories, and then measure cost versus performance on an end-to-end basis.
Business Continuity and Risk Management. We help clients find the right balance between existing risks and risk prevention, considering key related costs.
We have IT Performance experts located in all regions to bring global insight and experience to every project.