Impact & Expertise

Outsourcing/Business Process Outsourcing

For many companies, outsourcing is better in theory than in practice. Some organizations fail to gain meaningful benefits, or they have a difficult time finding and managing global vendors. To succeed, companies must answer questions such as:

  • Are we outsourcing the right parts of our business to the right places?

  • Does our global production network fully optimize costs and scale?

  • How do we choose the best providers and negotiate effectively?

  • How can we manage for better results and greater value?

Done right, outsourcing and offshoring can do more than just lower costs. BCG helps companies achieve a lasting competitive advantage through the strategic use of outsourcing—which can improve quality and productivity, drive innovation, provide new sources of revenue, open up new markets, and deliver a sustainable cost advantage. Read More 


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