Challenges
Strong employee engagement and a high-performance culture are crucial to the achievement of sustainable competitive advantage. Because the current economic environment can directly affect employee engagement and company culture, firms must answer several important questions:
How can we find ways to keep employees engaged in order to come out of the economic crisis even stronger?
What key steps can we take to address aemployee engagement issue?
Why is it important to maintain employee engagement? What are the consequences if we do not?
How can we preserve the company's culture while still pursuing major cost-cutting initiatives?
How can we determine if we have the right culture to achieve our strategic objectives?
What levers can we pull to move from our current culture to our desired culture?
BCG Competencies
BCG's Engagement and Culture topic provides a wealth of expertise not only in diagnosing engagement and culture problems, but also in moving clients successfully toward higher engagement or the desired culture. We do this via a custom interventions pathway that includes two major components:
Engaging for Results (EFR)
Our practice has crafted a specific, preemptive intervention plan to address engagement issues in a downturn.
Our suite of EFR diagnostic tools can be leveraged in a wide variety of situations. We can even take your own survey data and analyze it through our EFR lens.
We can compare your company's results against our EFR database, which represents nearly 1 million respondents.
Clients can choose from a menu of 14 key interventions that can be tailored to their own engagement pathway.
Culture Assessment and Change
We have identified the four key levers that drive company culture and have devised an approach to assess each lever's alignment with a company’s overall strategy.
We have created a set of culture-diagnostic and aspiration-setting tools that can be an integral part of any case.
We work closely with BCG’s Change Management topic to help clients successfully drive culture change.