Impact & Expertise

Financial Institutions

The current financial crisis has done more than destroy value—it has redefined what financial institutions must do to compete and win. To succeed in this new environment, financial institutions need to answer some critical questions:

  • How is the structure of the financial services industry evolving?

  • What new business models are emerging?

  • How is this crisis changing customer behavior in terms of product preferences, risk tolerance, and the perception of financial institutions?

  • How do we better understand and manage risks in our businesses?

  • How do we transform our cost structure to better align with reduced margin expectations?

Our practice works with leading financial institutions around the world to help them improve their competitive advantage in these challenging times. Through close and candid collaboration with our clients, BCG strives to find the most creative, cost-effective, and strategically sound long-term solutions. Read More 

Impact Stories

  • Service-Fee Pricing Policy for a Large Retail Bank
  • See how BCG optimized service-fee pricing for a top European bank, improving its collection effectiveness by 40 percent.
  • read more
  • Growth and Transformation of a Retail Bank
  • Find out how BCG transformed the retail business of a major European bank.
  • read more
  • Reorganizing a European Bank’s Corporate Center
  • See how BCG assisted a client in reorganizing its corporate center activities to create a value-adding headquarters.
  • read more

Experts

  • Stefan Dab
  • Senior Partner & Managing Director
  • Brussels
More on our Experts

Unlocking the Power of Bank Branches

Even in today's digital, multichannel world, bank branches continue to play an important role, particularly in offering high-value expertise. BCG's Branch Excellence Program provides a comprehensive toolkit to help banks take their branch networks to the next level. view video

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Financial Institutions Publications

  • Lean That Lasts: Capturing the Full Potential
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