The developments of the next decade will reshape the telecommunications industry. In this turbulent environment, telecom companies must address several core questions:
What role should we play in the media ecosystem? When and where should we invest in infrastructure, such as fiber?
How can we lower subscriber acquisition and retention costs without disrupting market share?
How far should we move into IT services to protect relationships with key corporate clients?
Can we redesign our systems to improve customer satisfaction while reducing cost?
How can we fund large investments like fiber-to-the-home and mobile broadband?
What role should we play in regional and global consolidation?
BCG’s Telecommunications sector experts work closely with senior executives on the industry’s key strategic and operational issues. Read More