At BCG in Athens, we aspire is to work alongside our client partners to achieve success during a very challenging time for our country.
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For this report, we conducted in-depth analyses of demand-side developments, reviewing those that affect major global trade routes, or trades, and key drivers of container demand. Our aim was to understand whether these trends will prove cyclical or become a new normal.
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Across industries, digital innovators are pushing customer service standards higher every day, offering ever-expanding arrays of cutting-edge, digitally enabled services and features. Prominent examples include Netflix’s low-latency, high-availability offering; Amazon’s real-time personalized offers based on customer profiles; and Uber’s convenient, intuitive user interface
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