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Adrian Mitchell

Partner & Managing Director

Chicago

Adrian Mitchell brings over 20 years of management consulting and operating executive experience to his work at The Boston Consulting Group. Adrian is a leader in BCG’s Consumer practice, focusing on the retail sector, and works with CEOs and senior executives on the key challenges facing their organizations.

Adrian has proven leadership, problem-solving, and operational skills across a range of consumer and service-oriented businesses. He is focused on creating vision and strategy, building consensus, enhancing cultures, and delivering sustainable, customer-driven transformational changes for complex organizations. Adrian has been energetic in pursuing his clients’ top-line sales and bottom-line profitability through business and operational strategies grounded in consumer insights.

Prior to joining BCG, Adrian spent over ten years serving in a variety of operating executive roles, including CEO of private-equity invested luxury home furnishings retailer Arhaus, Interim CEO, COO, and CFO at global home furnishings retailer Crate and Barrel, and Board Director for the retailer and outdoor services company REI. He also held several roles in the brick and mortar and dot-com organizations for mass-merchant retailer Target Corporation. Before that, Adrian spent nine years as a consultant primarily focused on large-scale transformational programs for leading retail and services companies.

Areas of Expertise

  • Large-scale transformation in retail and services businesses
  • Omnichannel and ecommerce
  • Big data and advanced analytics
  • Growth strategy and roadmap development
  • Lean and service operation across several industries
  • Merchandising, category profitability, and inventory management
  • Pricing and promotion effectiveness
  • Store operations, labor management and productivity, and in-stock improvement
  • Store format reinvention and new format development
  • Sales force effectiveness

Honors and Awards

  • LSU Alumni Association Young Alumnus of the Year (2014)

Education

  • MBA, Harvard Business School
  • BA, Louisiana State University
Experts
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