Alexander Drummond

Alexander Drummond is a core member of the Financial Institutions practice at The Boston Consulting Group and leads the firm's global work in merchant acquiring.

Since joining BCG in 2009, Alexander has worked with clients across a broad range of topics in financial services. He has acquired deep experience in payments and retail banking.

Prior to joining BCG, he worked for more than four years in the technology sector.

AREAS OF EXPERTISE

Merchant acquiring
Payments and mobile payments
Point of sale (POS) solutions
Strategy development
Organizational design
Change management
Large-program execution
Pricing
Postmerger integration (PMI)

EDUCATION

MBA, with distinction, INSEAD
MSc, civil engineering, Université catholique de Louvain

Publications and Videos

Global Payments 2020: Fast Forward into the Future

Despite crisis-related dislocations, payments players can unleash long-term growth by acting decisively now to mitigate near-term risks, gain scale, and deliver superior customer impact.

Global Payments 2019: Tapping into Pockets of Growth

Although the payments space will enjoy steady growth overall, the outlook for individual players is less assured. As competition intensifies, success will hinge on digitization, scale, and fast-expanding markets.

An Interactive Guide to Global Payments

The world of transaction banking and payments is being transformed. At stake are $1 trillion in new global revenues by 2027. Explore this interactive to learn how the market will evolve.

Global Payments 2018: Reimagining the Customer Experience

What do retail and wholesale banks gain by tackling customer pain points? Their share of $1 trillion in new revenue over ten years.

Deep Expertise, Broad Experience