Managing Director & Partner
New York
Alexander Drummond is a core member of the Financial Institutions practice at The Boston Consulting Group and leads the firm's global work in merchant acquiring.
Since joining BCG in 2009, Alexander has worked with clients across a broad range of topics in financial services. He has acquired deep experience in payments and retail banking.
Prior to joining BCG, he worked for more than four years in the technology sector.
Despite crisis-related dislocations, payments players can unleash long-term growth by acting decisively now to mitigate near-term risks, gain scale, and deliver superior customer impact.
Although the payments space will enjoy steady growth overall, the outlook for individual players is less assured. As competition intensifies, success will hinge on digitization, scale, and fast-expanding markets.