Managing Director & Senior Partner
Fabrice Roghé is the leader of The Boston Consulting Group’s People & Organization practice in Europe and the Middle East, a member of the firm’s Operations and Corporate Development practice groups, and a core member of its Industrial Goods practice.
Since joining BCG in 1999, Fabrice has acquired deep knowledge and experience advising clients across a number of sectors, including chemicals, industrial goods, consumer goods, and shipbuilding.
He believes that people are the basis of competitive advantage and that organization is required to turn individual talent into collective performance. For Fabrice, helping clients build sustainable high-performance organizations, fit for purpose and designed to win, is the most rewarding experience in consulting.
Before joining BCG, Fabrice was an intern with Bertelsmann Music Group.
Global business services units fared well during the pandemic. Now they must build their digital muscle to keep pace with a changing world.
Today’s centralized GBS are organized around end-to-end processes. They coordinate functions, integrate technology, and promote the new ways of working that businesses need today.
Excellent functional level strategies can yield cost savings, offer greater customer satisfaction, provide a more responsive platform for driving transformation—and sharpen your company’s competitive edge.
A platform approach to O2C optimization can turn an administrative process into a business driver.
BCG’s proprietary OrgBuilder tool lets companies rapidly achieve design and talent objectives by mobilizing and synchronizing the actions of thousands of individuals throughout the enterprise.
Ditching the waterfall method can hone a focus on customers and empower employees, boosting the quality of data and improving project outcomes.
Using a three-part approach, companies can redesign processes and choose the right tools to unlock the real value of digital technology in support functions.
Though digitization offers clear benefits, only one in five companies has the right foundation in place to implement it. The rest should follow seven best practices to close the gap—starting today.
Companies that adopt agile ways of working are five times more likely to experience faster growth and higher profits than those that don’t. Several other elements of good organization design can also help.
These two complementary technologies are the brawn and brains of performance. Companies can gain quick wins through RPA while strategically introducing AI for sustainable benefits.
New technologies such as artificial intelligence and cognitive computing won’t be the death knell for SSOs, as some fear. Instead, they will bring an urgently needed upgrade.