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Mark Watters leads Boston Consulting Group’s Public Sector Practice in Australia and New Zealand.

Mark has worked extensively across the Commonwealth Government on major policy, organizational, and technology reforms, including engagements in defense, immigration and border protection, human services, health, communications, and tax and finance. He leads the National Security team in Australia and New Zealand.

Mark is a topic expert in corporate strategy in the public sector, and in ensuring the alignment of governance, organizational structures, workforce, and technology capabilities with target outcomes. He also has deep expertise in collaborative procurement approaches suited to complex business and technology sourcing. For his BCG clients, Mark has driven operational improvements through policy, program, and service delivery functions including supporting engagement with front-line staff.

In addition, Mark is a member of BCG’s People and Organization Practice, and part of the Asia Pacific Digital Acceleration Office, where he focuses on how government can best take advantage of new digital technologies in both policy development and public administration. Mark led the Canberra Office from 2016 to 2018, and currently leads all recruiting activity for BCG in Australia and New Zealand.

Areas of Expertise

  • Corporate strategy in the public sector
  • National security, including defense and border protection
  • Immigration, visa, and citizenship
  • Human and social services, education, and local government
  • Large-scale transformation, organization design, change, and program management
  • Digital, advanced analytics, next generation technology function
  • Collaborative, complex business and technology procurement

Education

  • MBA, distinction, London Business School
  • Bachelor of Accounting, distinction, University of Technology Sydney
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