Miki Tsusaka is a founder of the global Marketing, Sales & Pricing practice at Boston Consulting Group. Prior to her current role, Miki held the role of BCG's global Marketing, Sales & Pricing practice leader and led BCG’s post-merger integration work. 

Since joining BCG in Japan in 1984 and later spending 20 years in the firm's New York office, Miki returned to Japan in 2008 to work with a wide range of clients, primarily in the consumer goods and retail sector as well as other consumer-facing B2C businesses, including financial services, insurance, and technology and media companies. 

In her work with clients, she has consulted on a wide array of issues, such as growth, profit enhancement, transformation, digitization, and organization redesign.

AREAS OF EXPERTISE

EDUCATION

  • MBA, Harvard Business School
  • BA, Harvard University

HONORS AND AWARDS

Publications and Videos

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COVID-19 Consumer Sentiment Snapshot: Special Feature—Asia-Pacific

Australia, Japan, and India entered lockdown at different times and under very different circumstances. Here’s how consumers in these countries—and elsewhere—assess their prospects.
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How Reskilling Can Transform the Future of Work for Women

Providing employees with the latest digital skills will be critical to company success throughout this decade. It could also be a secret weapon in the struggle for gender diversity.
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The Business Imperative of Diversity

Diversity is not just a moral imperative—it’s also a business imperative. Companies that increase the diversity of their workforce on multiple dimensions, and create an environment that welcomes new perspectives, boost their capacity for innovation and their ability to withstand the unexpected.
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How AI Could Help—or Hinder—Women in the Workforce

AI will disrupt current employment patterns. But if applied wisely and proactively, it could boost gender diversity and enhance opportunities for women in the workplace.
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Fixing the Flawed Approach to Diversity

Company leaders must acknowledge their blind spots, respond to the needs of diverse groups, and focus on the measures that really work.
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Winning the Race for Women in Digital

To build the digital workforce that the future demands, companies must recruit—and retain—women.
Perspectives 2019

BCGが読む経営の論点2019

さまざまな変化が進行するなか経営に大きな影響を与えうるテーマを10取り上げ、どこに着目し、どう備えればよいのか、を解説します。
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How Diverse Leadership Teams Boost Innovation

Want to generate inventive new ideas that can win in the market? Build management teams comprising people with the widest possible range of backgrounds and perspectives.
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女性の活躍推進を日本企業で達成するには

2017年2～4月に実施した、20社を超える先進企業・団体の経営陣に対するインタビューと2,600人以上の従業員へのアンケート調査をもとに、日本企業における女性の活躍推進への取り組みの現状と背景、そして女性の活躍を実現するために必要な4つのステップについて解説します。
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Achieving Corporate Gender Diversity – Even in Japan

To begin to achieve gender equality, companies must: understand why diversity matters and commit to closing the gap from the top down, find what is most important to employees and concentrate efforts there, change men's and women's mindsets on the need for women in the workforce, and reform the work culture.
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Diversity at Work

Building a diverse workforce is just the start. Organizations must then be able to select and amplify the best ideas that emerge from it.
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Getting the Most from Your Diversity Dollars

Many companies invest in gender diversity initiatives, but they may not know which measures are paying off and which are a waste of time and money.
Deep Expertise, Broad Experience