At BCG, Innovators view the world from unexpected angles. They bring creativity and a fresh perspective to every challenge they face. Felicia empowers and inspires others.
Working alongside our clients as true partners is one of the most rewarding aspects of this job.
I joined BCG after graduating from Columbia, and I would never have been able to anticipate the experiences and development opportunities BCG has provided for me over these years. I have worked on a wide range of cases, including helping a school district reduce costs to better serve students, developing an assortment strategy for a consumer goods company, and redesigning a pricing approach for a distributor. Despite the ever-changing case content and locations, what remains consistent are the depths of relationships I’ve built at our clients, the quality of our people and teams, and the opportunity to learn and grow both personally and professionally.
I recently helped one of our clients prepare for a board meeting. Having a seat at the table as our client’s leadership team debated solutions to some of their most pressing challenges was second only to how frequently they looked to our team, and to me, for input and guidance. Working alongside our clients as true partners is one of the most rewarding aspects of this job.
Felicia has a BA in economics from Columbia University and an MBA from Harvard Business School. At BCG, she focuses on consumer and retail work, with a range of functional experience, including go-to-market strategy, pricing, and operations.
Q: What is something that has surprised you about working at BCG?
A: The firm is so flexible and committed to helping each person develop a career path that’s sustainable and aligned with his or her unique interests. When I expressed an interest in going to business school as an associate, I was given unbelievable support, down to peer essay reviews. When others in my class were eager to test a job outside of consulting, they were supported to explore secondment options with clients and nonclients. When I think about having a family in the coming years, I see examples all around me of colleagues capitalizing on flexible schedules and generous leave policies.
Q: How have you benefited from a mentoring relationship at BCG?
A: I have been fortunate to have tremendous mentors at BCG. What I appreciate about them is how thoughtful they are about my professional development—making sure I have exposure to new problems, that I’m continually in a position to learn, and that I’m given opportunities to stretch. Their willingness to maintain open doors (and ongoing text messages) has helped me navigate both complicated client issues I’ve come across as well as personal decisions I’ve had to make. Guidance from people who are experienced and whom I respect so much is invaluable.
Q: What was one of your favorite case experiences?
A: One of my favorite case experiences was helping put together a five-year strategy plan for one of our long-term clients. It was an unusual team structure: I was working with two partners, experts in the space who have since become great mentors to me. They’re both brilliant and fantastic with clients—but also notorious jokesters. There was a lot of laughing during that project. I was able to join the meeting, sit alongside the executive leaders, and join a conversation about their greatest challenges and opportunities.