Partner & Associate Director, Seattle
At BCG, Allies bring a sense of collaboration and excitement to their teams. They create an atmosphere of trust and support in which people can do their best work. Jean has the courage to take action.
Attitude determines altitude. Make the best out of every situation. At BCG, every case is an opportunity to build a lasting friendship and learn something that will help you become a better thinker, manager, and leader.
Ten years ago, I was about to graduate from college with two things: a psychology degree and little desire to become a psychologist. I found out about BCG and consulting two weeks before I interviewed, and I could not have fell into a better place to start my career.
What had drawn me to psychology remains a big reason I have stayed in consulting: the genuine thirst for knowledge and the evolving challenge of understanding why people behave the way they do. Whether it's understanding how consumers react to our client's product or service in order to develop a commercial strategy or learning how to motivate my internal BCG team when stress levels run high, I am constantly challenged to find ways to relate with others and solve problems in a people-run business world.
Jean has an MBA with honors in marketing and strategy from the Wharton School of Business and graduated summa cum laude from Rice University with a bachelor's in psychology. She is natively fluent in Mandarin Chinese.
Q: When did you know you belonged at BCG?
A: Ten months into being an associate, I was faced with visa issues and was refused entry back into the US. BCG hired three law firms and spent more than $100,000 in legal fees to try to get me back home. When things looked grim, they flew me to Toronto to see if I'd be willing to transfer there while they worked out a plan. I eventually got back into the US without a shred of doubt in my mind that BCG is the kind of place that perfectly aligned with my values when it comes to taking care of your own.
Q: Why did you choose to work at BCG?
A: It sounds cliché, but it really is the people. I felt extremely at ease during my first info session and, ten years later, I still feel the same at BCG. When you're working long hours, it makes a world of difference to enjoy who you're working with. Most of my friends still don't get what I do, and some simply marvel at how much I travel for "BCBG" (and asking me for a discount). Over time, I've come to focus less on explaining what I do and more on who I work with. After all, that's the best part of BCG (in my humble opinion)!
Q: What are some of your volunteer or charitable work experiences?
A: I have led several “magic time” projects for nonprofits, where a group of consultants gets together and does free engagements with charities we are passionate about. Over the years, I've been a part of teams that have helped a Bolivian orphanage improve its donor engagement, supported an anti-human trafficking organization in better tracking its volunteer member base, and am now helping a group that runs camps for kids with cancer define its long-term mission and strategy. I find it incredibly rewarding to use the skills that I've acquired at BCG to meaningfully contribute to causes that I'm passionate about.