Senior Knowledge Expert, Team Manager—Financial Institutions, Toronto
At BCG, Storytellers synthesize complex information and ideas. They believe in bringing the whole team together to get a broader perspective. Keith finds clarity in a complex world.
BCG has changed the way I think about the world—and has given me the opportunity to help clients and colleagues see problems in new ways, too.
I'm originally from the Yukon Territory in northern Canada and served in the Canadian Foreign Service before joining BCG. I was attracted to the firm because it promised me opportunities to learn more, make a bigger impact, and work with extraordinary individuals who would both challenge and coach me.
Almost 20 years later, I can tell people that BCG kept these promises and continues to do so. I learn something new almost every day and have had the privilege to advise clients and colleagues on some of the biggest business and organizational challenges they face. Recently, I have also had the opportunity to build our new Corporate Banking analytics team within BCG's Financial Institutions practice, an initiative that has proven to be a big hit with our clients and very rewarding for our team and me.
Keith studied economics and history at the University of Victoria and holds an MSc in economics from the London School of Economics. He started with BCG in 1997.
Q: What is a typical day like for you?
A: After an initial review of the day's meetings and incoming e-mail, I usually have some morning calls and video conferences with my global team and clients. Living on the West Coast, morning is meeting time. In the afternoon, I try to turn off my phone at some point so I can focus on the day's analytical challenge or crack a client problem. Sometime in there, I will carve out time to swap text messages with one of kids, take an old friend for lunch, or get some exercise (cross-country skiing and mountain biking are my favorites).
Q: How do you maintain a sustainable career balance at BCG?
A: After I was diagnosed with cancer a number of years ago, BCG was incredibly supportive. Now that I am back at work, it can be difficult juggling a challenging job with my family (four kids!) and personal health. I try to be very disciplined about work planning and prioritizing—and also about carving out time for family, exercise, and battery recharging. Maintaining a career balance is not a "nice to have" thing. It is critical to long-term success and not burning out.
Q: What groups or organizations have you gotten involved with at BCG?
A: There are too many to list here. But a recent experience was a pro bono effort to help an aboriginal youth organization develop its business plan. It was inspiring to see their young leadership team bring so much passion to their mission, and it also felt rewarding to see how the skills I have developed at BCG turned out to be so helpful for them.