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Michael Urban is a core member of Boston Consulting Group’s Insurance practice and the global leader of productivity improvement in Insurance and BCG’s insurance excellence benchmarking product. He is an expert in the field of digital insurance. Michael has advised multinational and regional clients in the insurance and banking sectors on digitizing their core business, organization, and operations. He focuses on assuring long-term competitive advantage, leveraging innovation, and introducing new technologies. He is also an expert in customer journeys, complexity reduction, Agile@Scale, DAI, and productivity improvement.

Michael is a mathematician. He joined the Dusseldorf office of BCG in 2003 and moved to the New York office in August 2019.

Areas of Expertise

  • Digital transformation
  • Digital strategy and organization
  • Digital capability building
  • Revenue enhancement through digital
  • Digital distribution
  • Insurance
  • Target operating model
  • Lean

Education

  • MBA, INSEAD, Singapore
  • MA, financial and economical mathematics, highest distinction, Technical University of Munich, Germany
  • MSc, pure mathematics, University of East Anglia
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