Platinion Manager, New York
At BCG, Advocates are thoughtful and engaged. They listen closely because they believe that the best solutions can be discovered in the most unexpected places. Mo has the courage to take action.
I recently celebrated my third year with BCG Platinion. When I joined back in 2015, there were fewer than ten employees in North America. There were also many unknowns back then, but I was drawn to the potential of building something new—to pioneer a new capability for the firm, while helping shape and influence our practice in North America.
We’ve recently reached more than 125 employees in our BCG Platinion North America practice. But many things remain the same: our intrinsic enterprising spirit, the tightly integrated BCG case teams who bring our best capabilities forward, and the core commitment to unlocking the potential of those around us. I truly feel as if we are just getting started on our journey, and I can’t wait to see what’s next.
Mo has a background in large-scale transformations, with a focus on change and enablement programs. He holds a bachelor of science in biomedical engineering from Bucknell University.
Personally, I appreciate and value having new experiences, and I love that no two cases are the same. New experiences could mean working in a new industry, building a new go-to-market product offering, or even investing in a new client relationship. It could also mean traveling to a new location. In the last year alone, I’ve had to chance to travel to six different countries because of our global presence.
Each case brings all of BCG’s capabilities to the table, so we can solve each unique problem with the right skills in the room. This approach forces us to understand the full problem—not just one aspect—and truly focus on creating value for our clients. I think this diversity of perspectives is what enables us to get to the right—not necessarily the easiest—answer, each time.
There’s a very direct and open feedback culture at BCG Platinion. Feedback here is quite intentional, and it is in our fabric to welcome and offer it. We often say, “Feedback is a gift,” and I’m definitely still learning and crafting my own personal leadership style. Right now, I’m learning how to lead “from the back of the room,” focusing on how to build capabilities for both our clients and our consultants (versus showing up every time with an answer or solution). I think this makes us unique – as the change we create now becomes sustained in our clients’ organizations, thanks to that developed and shared understanding.
The PTO program (Predictability, Teaming, Open Communication) is a global BCG initiative aimed at creating an environment of openness, flexibility, and mutual respect. It genuinely has been a driver of my personal sustainability in the firm. Last year, I had the opportunity to serve as a PTO facilitator (one of dozens of experienced facilitators worldwide) to help challenge and coach teams to build more predictability into their casework. During my tenure, we were able to launch PTO across our alternative businesses, including within BCG Platinion.
During my tenure, I’ve worked on some of the largest global transformations in BCG and BCG Platinion’s history. As with any complex transformation program, change can be particularly hard to deal with and can elicit tremendous emotion from those involved (spanning from technical developers to senior business leaders). Currently I’m reading Sapiens: A Brief History of Humankind by Yuval Noah Harari, which examines human history through the lens of evolutionary biology. Given that change is an emotional subject—and that dealing with change requires us to break habits that have been formed for (thousands of) years—I find the text particularly relevant for navigating tough relationships and situations.