Digital Transformation in Power & Utilities

Although the specific challenges differ, digital affects the full utility value chain:

• Conventional generation
• Renewables
• Transmission and distribution
• Retail business
• Trading

Digital is expected to disrupt established business models by drastically affecting the scope of activities and their economics and by enabling the emergence of new players. This disruption will change the competitive dynamics of the relevant ecosystems. In our work with leading organizations, we find that companies often struggle with the complexity of these changes.

Power and utilities companies face similar strategic imperatives, no matter where they operate. They may be:

• Scaling up new businesses enabled by digital technology
• Capturing value from data by making use of machine learning and artificial intelligence
• Implementing fully digitalized end-to-end processes
• Upgrading their IT systems with new digital technologies
• Enabling their workforce for the digital age

BCG’s Center for Digital in Power & Utilities uses deep utility experience combined with a structured approach to enable companies to understand emerging opportunities and risks and define the best course of action tailored to their unique situation. We help define the digital vision, build new offerings, transform core businesses, and establish a solid foundation for full-scale digital transformation.

The Center for Digital in Power & Utilities is comprised of the world’s leading strategy consultants who have deep expertise in each utility business, along with digital experts, data scientists, and technology specialists. Together, we’re helping companies transform their operations so that they’re able to unlock the new opportunities made possible by digital.