Digital Transformation in Power & Utilities

Digital is transforming many industries, and the power and utilities industry is no exception. Today, digital is transforming the way power and utilities companies operate—how they create value, serve customers, manage costs, optimize processes, and capture new market opportunities.

Although the specific challenges differ, digital affects the full utility value chain:

Digital Strategy in Power & Utilities

Digital is expected to disrupt established business models by drastically affecting the scope of activities and their economics and by enabling the emergence of new players. This disruption will change the competitive dynamics of the relevant ecosystems. In our work with leading organizations, we find that companies often struggle with the complexity of these changes.

Power and utilities companies face similar strategic imperatives, no matter where they operate. They may be:

Scaling up new businesses enabled by digital technology
Capturing value from data by making use of machine learning and artificial intelligence
Implementing fully digitalized end-to-end processes
Upgrading their IT systems with new digital technologies
Enabling their workforce for the digital age

BCG’s Center for Digital in Power & Utilities uses deep utility experience combined with a structured approach to enable companies to understand emerging opportunities and risks and define the best course of action tailored to their unique situation. We help define the digital vision, build new offerings, transform core businesses, and establish a solid foundation for full-scale digital transformation.

Our Experts

The Center for Digital in Power & Utilities is comprised of the world’s leading strategy consultants who have deep expertise in each utility business, along with digital experts, data scientists, and technology specialists. Together, we’re helping companies transform their operations so that they’re able to unlock the new opportunities made possible by digital.

Operational excellence
Strategy and corporate development
Nuclear energy

Digital leader for digital in power & utilities
Digital strategy
Digital use cases and digital impact
Digital transformation

Leads BCG’s Operations practice in Iberia
Networks and infrastructure growth and asset management
Retail and customer operations for utilities and telcos
Customer experience and contact-center operations

Global topic leader, distributed energy resources
North America leader for BCG’s green energy and environment sector
Energy Storage
Renewable energy (including solar and wind)

Leads BCG's research on the digitalization of commodity trading
Oil and gas
Utilities
Big data and analytics

Regional practice area leader of Western Europe and South America
Downstream oil and gas and petrochemicals
Leads BCG's global work in retail and marketing for oil products
Commodities trading and risk management

Leads BCG's global work in commodities trading and risk management in energy
Risk management for industrial companies
Strategy for industrial companies
Energy trading
Oil and gas upstream

Power hgeneration
Wholesale energy
LNG
Renewables

Leads BCG's global work in wind power and renewable energy
Strategy
Sustainability
Industrial goods

Global co-leader BCG Sales and BCG’s work on retail in energy
Go-to-market strategy
Customer experience
Sales force optimization

Leads BCG’s Houston office
Strategy
Change management
Operations

Commodity portfolio management
Trading business models
Enterprise risk management
Market fundamentals

Nachhaltigkeit
Pricing
Wertschöpfungskette
Geschäftsmodellentwicklung

Advanced metering infrastructure
Advanced distribution and pricing in utilities
Technology roadmap for energy
Digital operations in energy and utilities

Strom und Gas, Versorgungsunternehmen, Stromerzeugung sowie dezentrale Energiequellen
Versorgungsunternehmen einschließlich schlanker Systeme und Verwaltung
Lean
Training und Enablement im Bereich Lean

Energy sales (B2B and B2C)
Sales and service benchmarking
Digital in sales
Churn management

BCG Digital Ventures

BCG Digital Ventures is a team of innovators, operators, entrepreneurs, and investors that works with businesses to reimagine how people experience products and services. Learn more about how you can disrupt markets and create new market opportunities.

BCG DV Website

Platinion

BCG Platinion complements BCG's capabilities in the technology space by providing IT consulting and risk management services focused on the development and implementation of business-critical architecture and solutions.

Platinion Website