Managing Director & Senior Partner
Miami
What happens in a company is not simply a matter of organization structures, processes, and systems but also one of behavior—that is, how people act, interact, and make decisions. To address this underlying driver of performance, BCG applies a set of levers that transform individual behaviors, encourage new ways of working, and create a purpose-driven organizational culture.
By using this organization design approach, BCG recently ranked as best among market leaders on organization strategy consulting, earning top scores for depth of capabilities, breadth of capabilities, and client impact, according to ALM Intelligence.
BCG incorporated these success factors into our award-winning approach to organization design.
Creating a high-performance organization requires not only optimizing an organization’s structure and roles but also changing its ways of working and its approach to building and aligning capabilities in leadership and culture.
BCG’s approach to redesigning an organization, which we call Smart Design for Performance, has demonstrated great success in boosting company performance, mastering complexity, and enhancing employee engagement. The organization design approach involves three main steps:
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