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Change Management

Create a Winning Program by Focusing on the Factors That Matter

The pace of business is accelerating, and companies must change in response. Yet 50-75% of change programs fail. The time-tested fundamentals of change management—practices focusing on leadership, employee engagement, governance, and executional rigor—remain as essential and powerful as ever. But they are now no longer sufficient. Change management today requires companies to elevate the level of active leadership, move at a faster pace, include employees in decision-making, and ingrain new behaviors. By addressing these four imperatives as part of their overall change efforts, companies can strengthen their adaptiveness, competencies, and ability to change. They will also go a long way toward making change stick and achieving critical business outcomes.

Companies need a comprehensive, systematic approach to implementing change that focuses on the components that matter most.

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Four critical factors can help company leaders flip the odds in their favor when making large-scale changes.

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A global insurance company transformed itself to improve performance.

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Stéphanie Mingardon

Senior Partner & Managing Director

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