Partner & Managing Director
Jacqueline is a core member of the Industrial Goods and Technology Advantage practices. She is also a member of the Center for Digital in Transportation.
Since joining BCG in 2007, Jacqueline has focused on technology-enabled transformation, primarily in the transportation and logistics industry. Her recent client work includes developing and implementing the global roll-out program for a large-scale IT-enabled transformation at an international parcel & express player; the strategic redesign of the retail function of a combined postal and parcel operations player; and the design of future product portfolio and operational processes to set the direction for IT-driven transformation of an international logistics provider.
On a recent case, Jacqueline was part of an operational improvement program in mail sequencing for a national postal provider, which increased operational improvement by 30% in just six weeks.
Before joining the firm, Jacqueline worked at GE Plastics in the Netherlands and at Heineken.
Transportation and logistics
Enterprise data management
MBA, with distinction, INSEAD
MSc, industrial engineering, cum laude, Eindhoven University of Technology