Martin Danoesastro
Managing Director & Senior Partner
Amsterdam
Martin Danoesastro is a core member of Boston Consulting Group’s Financial Institutions practice and the global leader for the digital topic in the firm’s People and Organizations practice. He has worked in BCG’s Melbourne and Amsterdam offices.
Since joining BCG in 1998, Martin has acquired extensive experience in the banking and insurance industries, as well as deep expertise on the effects of digital on organizations and ways of working. He has focused on projects in strategy, postmerger integration, digital technology, agile transformation, and organizational design.
Martin contributed to an online course on Digital Transformation. The course, developed by BCG in partnership with the University of Virginia Darden School of Business and Coursera, enables students to examine the pace of digital change and the imperative it creates for businesses.
Agility at scale can move the needle on cost, speed, and resilience simultaneously.
The coronavirus renders collocation impossible but not agile ways of working.
Contact centers have a reputation for frustrating customers, but they also offer a strategic opportunity for human contact. Here’s how to turn them into an asset.
The secrets to scaling up this fast and effective new way of working.
Leaders who observe five lessons keep transformations on track.
First, HR carried out an agile makeover of the bank’s Dutch unit—then, it transformed itself. HR and functional-area leaders everywhere, take note.
Agile is hard—really hard. But when companies don’t commit to planning and execution, they risk falling into one of several known traps.
Changing how people work can be the biggest challenge.
Too often, agile remains confined to software development. But companies that successfully implement the approach across the enterprise can create an exceptional customer experience and gain a competitive edge.
Agile enables ING to react swiftly in a rapidly changing world.
