How Too Many Rules at Work Keep You from Getting Things Done
In the 4x100 meter relay at the 2003 World Championships, the US women’s team boasted the world’s greatest running talent. The members’ individual times far surpassed the rest of the competitors on the field that day, but somehow the Americans still came up short—earning silver, not gold. How did that happen? Even though they were the strongest individually, their teamwork lacked the glue to hold the team together. Yves Morieux uses a close analysis of this race to reveal how our basic tenets of cooperation—clarity, measurement, and accountability—can in fact slow us down. Yves calls for the return of fuzziness and the erasure of quantification to save us from the severe global slowdown in productivity that has plagued businesses since 1995.