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Bringing Banking into the Digital Age and Simplifying IT

A large European domestic bank is in the process of transforming its fragmented application landscape, manual IT delivery processes, and disparate workforce. This three-year effort will save the bank more than 30% in IT costs while significantly increasing stability and reducing complexity. This ambitious project positions the bank well for its move to new digital business models.

Banking customers expect an experience similar to advanced digital players like Google, Netflix, or Uber. They are looking for easy, direct access via all channels and immediate response from their banks. To deliver this experience, banks must transform their legacy systems and simplify, automate, and change their way of working.

This European bank had reached an inflection point. It was well positioned to meet traditional banking requirements, but it was not ready to meet the requirements of the digital age. It had to find a way to significantly improve the quality, delivery, and costs associated with its IT services.

Working with BCG and using the Simplify IT toolset, the bank was able to:

Change the infrastructure and application footprint

Migrate to a private cloud

Bring agile development to the next level with feature teams.

More Examples on How to Simplify IT

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