Business, at its heart, is about solving problems.
Problem solving is performed both explicitly by analysts and computers and implicitly by the organization as a whole. And the design of an organization—its structure, processes, communication policies, incentives, training, and talent management—shapes the way it approaches and solves problems.
Many companies, however, lack explicit strategies for problem solving. And with the rapid growth of data volume, interconnectedness, and speed of change, such strategies will give companies the stable footing they’ll need to stay in the game—and win.
Ingenious enterprises will gain an increasingly powerful competitive advantage over their competitors as complexity in the business landscape continues to rise. Managers who want their company to join the ranks of these organizations should do the following: