Big shifts in the tech industry are straining operating models, processes, and talent requirements. Companies must transform—and fast. To support that transformation, HR and the role of chief HR officer must also change.
This transformation is essential for addressing trends that are straining operating models, corporate culture, and talent requirements.
Where does the human resources function fit into all of this? Its role should fundamentally change. It can no longer be a supporting player. It has to assume a leading role as a strategic partner in driving and orchestrating business transformation.
Of course, HR can’t shed its traditional responsibilities, such as performance reviews, talent searches, and benefits administration. But it should take on broader and deeper organizational challenges in several key areas:
To fulfill its new role as transformation enabler, HR will also need to retool core processes and upgrade its capabilities. Several critical areas will need attention:
The implications of these changes and challenges are enormous. It’s time for technology companies to formulate a new view of HR and forge a deeper partnership between HR and the business. Find out more about transforming technology companies.