It's time to shift the focus from technology's potential to replace workers to its power to augment human creativity and problem-solving.

Karalee Close is the global leader of Boston Consulting Group's Technology Advantage practice and a core member of DigitalBCG’s Global Senior Management team. She is an active sponsor of the firm’s Women@BCG and Women in Technology initiatives.

Karalee’s client work focuses on digital and technology-enabled transformations in health care and other industry sectors, including consumer products, media and entertainment, oil and gas, retail, technology, and telecommunications. In the public sector, she focuses on digital strategy, data-driven transformation, operating model development, capability building, cost reduction, risk and portfolio management, and IT governance.

Prior to joining BCG, Karalee held senior management positions in Canadian hospitals.

AREAS OF EXPERTISE

EDUCATION

  • MBA, with distinction, University of Toronto
  • BSc, with distinction, health informatics, University of Victoria

HONORS AND AWARDS

Publications and Videos

The Moment of Truth in Every Digital Journey

The Moment of Truth in Every Digital Journey

Digital journeys often stall before generating significant value. But leading companies use five bionic boosters to maintain their transformation’s momentum.
Systems Thinking Powers Bionic Success

Systems Thinking Powers Bionic Success

Why do digital natives grow into the world’s most valuable companies seemingly overnight while the world’s largest legacy companies achieve only incremental digital progress?
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Data Dominates

With powerful algorithms becoming table stakes, finding and gathering the right data to feed those engines will be the key to a company’s success.
Digital Acceleration

Digital Acceleration Is Just a Dream Without a New Approach to Tech

To accelerate a digital and IT transformation and build value faster, focus on business outcomes and decouple the digital transformation from core system replacement.
The Digital Path to Business Resilience

The Digital Path to Business Resilience

As companies face increased uncertainty and market volatility, the ability to respond effectively to ambiguity and unpredictability will be a critical advantage.
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Women Are the X-Factor in New Ways of Working

Today’s agile, collaborative, and people-oriented companies will fare better with leadership that shares those same attributes.
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Is Your Technology Ready for the New Digital Reality?

What will it take to compete in the post-COVID-19 economy? A relentless focus on the outcomes that matter, new ways of working, and savvy use of digital and technology.
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Managing the Cyber Risks of Remote Work

With millions of office employees suddenly working from home, companies are more exposed to cyber attack than ever before. Take these seven steps now to protect your IT and sensitive data.
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A Digital Redesign for Clinical Trials

New technologies are transforming the pharmaceutical industry’s approach to R&D. What’s happening now in the field—and what’s coming next?
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A Prescription for Blockchain in Health Care

Commercial applications are poised to go mainstream. Pharma and medtech companies, payers, and providers need to engage with the technology now.
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Building the Cyberresilient Health Care Organization

The cyberrisks to the health care industry include more than ransomware and threaten more than hospitals. All kinds of companies and institutions are vulnerable.
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Acting on the Digital Imperative

To successfully navigate a digital transformation—and fend off digital attackers—companies must focus on three objectives: gaining speed, scaling rapidly, and delivering superior value.
Deep Expertise, Broad Experience