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Our Latest Thinking in Technology and Digital

From agile to artificial intelligence, technology is revolutionizing how people work. Explore BCG’s latest thinking in tech and digital to understand the innovations that drive business forward.


Designing the Tech Function of the Future

Companies have a choice: either transform IT to be able to work closely with business units in developing products and services or focus IT on its governance role.

Agile Traps - planning and execution

Agile Traps

Agile is hard—really hard. But when companies don’t commit to planning and execution, they risk falling into one of several known traps.

Technology & Digital in India

The Indian Digital Divide

The Indian Digital Divide

Digitalization today is creating a divide between digital leaders and laggards. While digital leaders have started to see business benefits from the application of digital, laggards are falling behind on various dimensions of digital maturity. BCG conducted a global survey covering over 2000 companies in Europe, the US and India to measure digital maturity across 37 dimensions. Comparison between leaders and laggards indicates that leaders have started to see tangible business benefits from digital in the areas of customer satisfaction, product quality and sales growth. While true digital leaders have advanced in all dimensions, the study finds 5 differentiating factors that distinguish leaders from laggards and provides recommendations on how laggards can catch up with leaders.

Digital Consumer Spending in India: A $100 Bn Opportunity

Digital India has catapulted in the last few years, with internet users growing nearly 2x in 4 years to reach 430 Mn users today. However, digital transactions still lag far behind.

Potential exists for digital transactions to triple from ~$40 Bn to ~$100 Bn by 2020. This BCG report, in association with Google, throws light on the three key stages of driving growth in digital transactions. It also showcases examples of global players who have innovated and driven online growth.

Decoding Digital Impact: A $45 Bn Opportunity in FMCG

The influence of digital in FMCG is often understated—India is severely lagging behind in digital spends despite a massive online population. By 2020, approximately $45 billion of the FMCG spend will be digitally influenced.

The Changing Face of Indian Insurance: Bigger, Better, Faster

This publication was released by BCG in association with FICCI. It is a follow-on presentation focusing on key megatrends that will have a significant impact on the Indian insurance sector and how insurers can adapt to the same to get bigger, better, and faster.

Encashing on Digital: Financial Services in 2020

The role of digital in financial services is rapidly expanding. However, the financial services industry has not fully recognized the rising importance of digital among Indian consumer. Financial institutions need to leverage digital to completely transform the customer experience. They will need to transform themselves in three stages.

Decoding Digital Consumers in India

No technology, no matter how powerful or pervasive, will affect India’s 1 billion consumers—of whom 50% will soon be online—in the same way.

The Big Leap Toward AI at Scale

Companies are encountering the “AI paradox”: it is deceptively easy to launch projects with AI but fiendishly hard to reach scale.

Artificial Intelligence

AI has made its way to the business world. What happens next?

BCG Technology Advantage, November 2018

Leaders must make the most of digital resources and human resources, for the sake of both the business and the workforce.

Using Blockchain to Revolutionize Capital Markets and Supply Chains

Using Blockchain to Revolutionize Capital Markets and Supply Chains

Untapped Opportunities Presented by Blockchain

The Role of Standards in Use of Blockchain

Transforming the Business Through Technology

The Power and Limits of AI

Tim O’Reilly on Managing in the Age of Algorithms

Confessions of an AI Optimist

The Successful Transformation of Pfizer’s IT Organization

An Interview with Theresa Payton, Former White House Chief Information Officer

An Interview with IDSIA’s Jürgen Schmidhuber

Digital Innovation and Disruption

An Interview with Nokia Chairman Risto Siilasmaa

Jim Whitehurst on the Open Organization: A Conversation with the CEO of Red Hat

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