Saurabh Tripathi
Managing Director & Senior Partner
Mumbai
Saurabh Tripathi is the Asia Pacific (APAC) regional leader of Boston Consulting Group’s Financial Institutions practice.
Over two decades at BCG, Saurabh has advised clients in South Asia, Europe, and Southeast Asia on digital transformation, growth, large-scale change, technology, and innovation. He has extensive experience working with different clients types across the private-sector, public-sector, multinational corporation, non-bank finance, industrial conglomerates, and technology companies.
Apart from numerous research reports on trends in banking, Saurabh frequently authors policy advocacy pieces in the media. He was adjudged as one of India’s 40 top young leaders by The Economic Times in 2014.
Consumers increasingly want all their needs met with a tap on their smartphone. They may vote with their feet if banks don’t deliver.
Banks need to start acting like digital giants before digital giants act like banks.
The goal is not to unseat the tech giants or even to defend market share. It’s to acquire the tools and the mindset you need to pursue opportunities in the digital age.
This report is published by The Boston Consulting Group, Federation of Indian Chambers of Commerce and Industry (FICCI) and Indian Banks' Association (IBA). Digital banking is expected to fundamentally change the way banking is done.
This report titled Consistency, Quality and Resilience: The Next Frontier for Productivity Excellence is the third in a series of annual publications by The Boston Consulting Group, Federation of Indian Chambers of Commerce and Industry (FICCI) and Indian Banks' Association (IBA) on the topic of productivity excellence in Indian banking.
In order to thrive in a market environment we call the “new new normal,” retail banks must take bold steps—among them, becoming more customer-centric.
The Financial Services Practice released this report along with The Federation of Indian Chambers of Commerce and Industry (FICCI) and Indian Bank's Association (IBA) titled From 5 Star to 7 Star in Productivity—Excellence in Banking with Customer and Employee Centricity.
The Financial Services Practice released this report along with The Federation of Indian Chambers of Commerce and Industry (FICCI) and Indian Bank's Association (IBA) titled Being Five Star in Productivity—Roadmap for Excellence in Indian Banking.
The report was released in partnership with Federation of Indian Chambers of Commerce and Industries (FICCI) and Indian Banks’ Association (IBA), highlights ten major trends that will shape the Indian banking industry in the coming decade, identifies two critical challenges the industry faces and outlines key recommendations for the industry, stakeholders and the Government.