Change is essential but far from easy. Roughly half of all change management projects—and 75% of large-scale transformations—fail to meet their objectives. BCG’s change management consulting services help organizations beat these daunting odds.
Change management efforts allow companies to reinvent themselves as new opportunities and challenges arise, leading to greater participation in—and earnest adoption of—critical transformation initiatives. This adaptability allows businesses to hone their competitive edge.
BCG's change management consultants unlock transformation’s true potential, using approaches and tools that incorporate artificial intelligence, behavioral science, deep learning, and data analytics. The underlying principles come from our Smart Simplicity concept, which teaches that understanding people’s behaviors, along with the context in which they work, reduces complexity and improves performance.
The success of our change management consulting approach can be seen in the track record of the more than 3,000 companies in our Transformation Check benchmark:
BCG works with clients to address their most pressing business transformation challenges. We help:
BCG’s network of change management consultants helps clients through our proven three-journey approach:
Our change management strategy experts deploy several foundational tools to support our change management approach, including:
This key enablement solution helps organizations adopt the skills and ways of working needed to carry out their change management strategies. The program offers end-to-end trainings as well as learning modules on specific change management topics and tools. Offerings are tailored to a client’s needs and are delivered through hands-on exercises, led by BCG’s change management consultants or through on-demand learning and modular sprints.
Our Transformation LAUNCH solution kicks off the critical first four weeks of a change effort and gets the office of the CTO off to a good start. We’ve found that Transformation LAUNCH correlates to an 80% higher likelihood that a change program will succeed. Our change management consultants combine their expertise with learnings from other organizations’ transformation experience and analytics from our Transformation Check database to customize kick-off activities in four areas.
Managing Director & Partner
Boston
By embracing strong change management principles, an insurer put itself on a growth trajectory—and positioned itself ahead of its predicted timeline to achieve $500 million in cost savings.
An energy company embedded new behaviors and mindsets for sustainable gains—and identified more than a thousand cost-saving initiatives.
A government agency partnered with BCG to design and implement a new service delivery model—which delivered a 15% increase in productivity.
A pharma company streamlined operations and improved its return for investors—while delivering efficiency savings totaling $1.6 billion.
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