Organizing Shared Services and Support Functions
In a dynamic business landscape, shared services and support functions can give companies a critical advantage by enabling business and strategic functions to perform more effectively. We help large, complex organizations digitize their support functions and shared services so they can deliver extraordinary value for the business, enhance the employee and customer experience, and improve cost-efficiency.
To enable this shift, organizations must build dynamic platforms, position small and nimble agile teams on the frontlines, and embrace scalable processes and modular technology and data architecture. Our holistic approach for designing services and support functions has helped unlock significant benefits for our clients, including cost reductions of 20% to 40%.