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Operations Experts

BCG's consultants and industry experts focusing on operations continue to partner with leading companies to arrive at solutions in cost and efficiency, supply chain management, procurement, and more. These are our global and regional leaders on this topic.

Global Leadership

Christian Greiser

Senior Partner & Managing Director, Global Leader, Operations Practice

Düsseldorf

  • Lean advantage
  • Profit improvement
  • Large-scale program management
  • Turnaround

Local Experts

Hanno Ketterer

Senior Partner & Managing Director

Amsterdam

  • Leads BCG's Technology Advantage practice in the Netherlands
  • Leads BCG's global work in IT in insurance
  • IT strategy and simplification
  • Organization design
Heiner Himmelreich

Partner & Managing Director

Amsterdam

  • Leads BCG's global work in IT sourcing
  • IT transformation
  • IT cost reduction
  • System selection and modernization
Jaap Backx

Partner & Managing Director

Amsterdam

  • Retail banking
  • Wholesale banking
  • Smart Simplicity
  • Organization redesign
Dirk-Maarten Molenaar

Partner & Managing Director

Amsterdam

  • Travel and tourism
  • Aviation industry
  • Business process outsourcing
  • Consumer goods
Peter Burggraaff

Associate Director

Amsterdam

  • Leads BCG's technology in retail topic globally
  • E-commerce strategy in retail and consumer goods
  • Omnichannel and digital retail
  • Cloud computing and IT outsourcing
Bas van Heel

Director

Amsterdam

  • Transformations
  • Business build and entrepreneurial spirit
  • General strategy, consulting, management skills
  • Special interests: behavioral economics and mandates

Featured Experts

Bjørn Matre

Senior Partner & Managing Director

Oslo

  • Transformation
  • Service excellence
  • Operations
  • Financial institutions
Brad Henderson

Senior Partner & Managing Director

Chicago

  • Manufacturing
  • Financial services strategy and operations
  • Economic and social development
  • Social impact focus: education, public safety, global affairs, entrepreneurship, interfaith cooperation
Olivier Scalabre

Senior Partner & Managing Director

Paris

  • Industrial goods
  • Leads BCG's Operations practice in Western Europe, North Africa, and South America
  • Asset productivity
  • Large-infrastructure management
Ravi Srivastava

Senior Partner & Managing Director

New Delhi

  • Automotive
  • Real estate and construction
  • Operations
  • Large-project management
Jennifer Bratton

Partner & Managing Director

Minneapolis

  • Transformation and change management
  • Lean advantage
  • End-to-end supply chain management and integration
  • Premerger and postmerger integration
Amit Ganeriwalla

Partner & Managing Director

Mumbai

  • Asia-Pacific leader, BCG TURN—turnaround, restructuring, and transformation
  • Leads BCG's global work in supply chain management
  • Leads BCG’s materials and process industries sector in Asia-Pacific
  • Lean manufacturing and production systems
Frédérik Jobert

Partner & Managing Director

Paris

  • Nuclear energy
  • Operations
  • Large-capital projects
Reinhard Messenböck

Senior Partner & Managing Director

Berlin

  • Leads BCG's work in Smart Simplicity
  • Leads BCG's work in cost and efficiency
  • Organization Design
  • Large scale transformation
Stéphanie Mingardon

Senior Partner & Managing Director

Paris

  • Leads BCG’s global work in change management
  • Program management
  • Enablement
  • Digital transformation
Olaf Rehse

Senior Partner & Managing Director

Düsseldorf

  • Lean advantage
  • Enablement and lean academy building
  • Lean and productivity in telecommunications
  • Lean and productivity in administration
Michael Ringel

Senior Partner & Managing Director

Boston

  • Leads BCG's work in biopharma R&D
  • R&D strategy
  • Operations
  • Innovation
Teemu Ruska

Senior Partner & Managing Director

Helsinki

  • Managing partner leading BCG in Finland
  • Transformation and turnaround
  • Mergers and acquisitions
  • Due diligence
Operations

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