Article | June 30, 2020
Assessing which roles are best suited to remote, onsite, or hybrid working models will help establish a long-term ambition for the future of work.
Focus | May 20, 2020
Managers are lost in a transition between the death of one form of management and the birth of another. Here’s how some organizations are successfully transitioning to agile.
Article | February 27, 2020
Technology moves too fast for a traditional IT transformation. With agile, companies can begin seeing results in months.
Article | December 2, 2019
Investments in new technology yield results only for companies that reassess, rethink, and restructure the way they work.
Article | November 25, 2019
Technology is more than just a way to cut costs. It helps support functions deliver better internal customer service and enables business units to “work smarter.”
Focus | September 16, 2019
As change accelerates, most companies are not keeping up. Leaders need to understand the key drivers of change and redesign their organizations with a focus on six core attributes.
September 4, 2019
Purpose has the power to transform organizations, inspiring employees and boosting productivity and performance. Find out how you can help bring your company's purpose to life.
Article | August 1, 2019
Contact centers have a reputation for frustrating customers, but they also offer a strategic opportunity for human contact. Here’s how to turn them into an asset.
Article | June 11, 2019
With digital technologies and BCG’s three-point approach, professional services firms can realize cost savings of 30% to 40%—and rev their commercial engines.
Article | June 5, 2019
It’s time for companies to have a smart and simple way to track and improve the performance of their most valuable assets, their people.