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Mai-Britt Poulsen

BCG Tenure: 2004 - Present

Chief of Staff

Copenhagen

Mai-Britt credits the open feedback she has given and received as part of BCG’s people development system with her own growth during the more than 13 years she has been with the firm.

Q

Why did you decide to join BCG?

A

I came to BCG with a finance background, and I was very interested in the career opportunities that BCG could provide given the diverse industries and topics that the firm is involved in. And then, of course, there’s the very fast-paced environment and the opportunity to constantly try new things and be challenged. In addition, the people I met were the key differentiator in deciding to join BCG, as was the understanding that each individual can chart his or her own career.

The people I met were the key differentiator in deciding to join BCG, as was the understanding that each individual can chart his or her own career.

Q

What has been your biggest adventure or greatest passion?

A

I have spent a lot of my BCG career outside of my home country. I’ve been working for more than a year in Sweden, and I’ve also worked in Chicago and Hong Kong. As you try out different offices, you realize that BCGers around the world share the same values and work the same way. I really appreciate traveling with clients, as well. We truly have a global footprint at BCG, which is essential if you want to operate on the global competitive stage.

Q

How has BCG helped you grow and succeed?

A

What I have experienced throughout my career is our very strong people development system, which is implemented all over the world. We have discussions during which partners and principals review consultants, which take place regularly twice a year as well as at the end of each finalized project. This feedback mechanism helped me tremendously—always calling out my areas of strength as well as what I needed to do in order to become stronger. And that feedback system never stops, even when you become a partner. Really being open about feedback has helped me grow at BCG and has led to my leadership position in the Copenhagen office.

Q

What keeps you at BCG after all these years?

A

What I like about my work, and why I’ve stayed at BCG for more than 13 years, is the impact I’ve been able to have. I like to work with the leaders of our client companies, empowering them and helping them find solutions to difficult problems and make their companies more competitive and able to win in the markets. This work gives me a lot of energy, and the end result—the value of our joint work—is highly satisfying.