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Digital Strategy

Acting on the Digital Imperative

To successfully navigate a digital transformation—and fend off digital attackers—companies must focus on three objectives: gaining speed, scaling rapidly, and delivering superior value.

The Double Game of Digital Management

How to tap into new sources of power and knowledge by upgrading your analytics arsenal and leading the change in behavior that you expect of your people.

Digital Capabilities

Building a Cyberresilient Organization

Because no organization’s cyberdefenses are 100% impenetrable, companies need to develop the ability to weather and recover gracefully from the almost inevitable breaches.

Designing Digital Organizations

Successful digital companies make explicit design changes in five dimensions of their businesses: customer experience, product and service offerings, ecosystems, control and alignment mechanisms, and ways of working.

Ideas That Inspire Action

To stay ahead of the curve, leaders need new insights and fresh perspectives—the more surprising and unexpected, the better.

Big Data & Analytics

Industry Spotlight

How Digital Can Turbocharge Shared Services

New technologies such as artificial intelligence and cognitive computing won’t be the death knell for SSOs, as some fear. Instead, they will bring an urgently needed upgrade.

Thinking Outside the Blocks

Two complementary technologies—blockchain and digital tokens—give data the continuity of physical assets and help solve the challenges of digital identity and trust. And they have the potential to wipe out the middleman across a wide swath of industries.

Profiting from Personalization

Brands that create personalized experiences for customers are already seeing rapid revenue increases. The 15% of companies that really get personalization right will capture a disproportionate share of future profits.

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