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Government Spending

Education, Employment, & Wellfare

Digital Government

Digital Government Services by the Numbers

Users are accessing digital government services more often, and satisfaction levels are increasing, but problems persist. Governments must continue to improve their digital services.

Internet for All

The barriers to universal internet access—including significant costs—are real, and overcoming them will not be easy. But the consequences of inaction could be even greater.

Interviews & Insights

How to Fix a Broken Education System—Without Any More Money

Seema Bansal is forging a path to public education reform for 15,000 schools in Haryana, India, with an ambitious goal: by 2020, 80% of children should have grade-level knowledge. She’s looking to meet this goal by seeking reforms that will work in every school without additional resources.

Virtualizing Employment in Saudi Arabia

Alexander Türpitz proposes a workable plan that replaces long lines and complicated paperwork with online courses, Twitter-based customer service, and a frequent-flyer-like incentive program. In Saudi Arabia, he brought these ideas to life with rousing success.

Sustainable Economic Development

Transforming HR

Implementing HR Excellence

In today’s competitive business environment, HR organizations need to adopt a more innovative and active role. Four specific measures can help.

Public Sector