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Digital Transformation in Power & Utilities

Digital is transforming many industries, and the power and utilities industry is no exception. Today, digital is transforming the way power and utilities companies operate—how they create value, serve customers, manage costs, optimize processes, and capture new market opportunities.

Although the specific challenges differ, digital affects the full utility value chain:

Digital Strategy in Power & Utilities

Digital is expected to disrupt established business models by drastically affecting the scope of activities and their economics and by enabling the emergence of new players. This disruption will change the competitive dynamics of the relevant ecosystems. In our work with leading organizations, we find that companies often struggle with the complexity of these changes.

Power and utilities companies face similar strategic imperatives, no matter where they operate. They may be:

  • Scaling up new businesses enabled by digital technology
  • Capturing value from data by making use of machine learning and artificial intelligence
  • Implementing fully digitalized end-to-end processes
  • Upgrading their IT systems with new digital technologies
  • Enabling their workforce for the digital age

BCG’s Center for Digital in Power & Utilities uses deep utility experience combined with a structured approach to enable companies to understand emerging opportunities and risks and define the best course of action tailored to their unique situation. We help define the digital vision, build new offerings, transform core businesses, and establish a solid foundation for full-scale digital transformation.

Our Experts

The Center for Digital in Power & Utilities is comprised of the world’s leading strategy consultants who have deep expertise in each utility business, along with digital experts, data scientists, and technology specialists. Together, we’re helping companies transform their operations so that they’re able to unlock the new opportunities made possible by digital.

Global Leadership

  • Global leader for power & utilities sector
  • Operational excellence
  • Strategy and corporate development
  • Nuclear energy
  • Digital leader for digital in power & utilities
  • Digital strategy
  • Digital use cases and digital impact
  • Digital transformation

Featured Experts

  • Leads BCG’s Operations practice in Iberia
  • Networks and infrastructure growth and asset management
  • Retail and customer operations for utilities and telcos
  • Customer experience and contact-center operations
  • Global topic leader, distributed energy resources
  • North America leader for BCG’s green energy and environment sector
  • Energy Storage
  • Renewable energy (including solar and wind)
  • Leads BCG's research on the digitalization of commodity trading
  • Oil and gas
  • Utilities
  • Big data and analytics
  • Leads BCG's Energy & Environment practice in the UK
  • Downstream oil and gas and petrochemicals
  • Leads BCG's global work in retail and marketing for oil products
  • Commodities trading and risk management
  • Risk management for industrial companies
  • Strategy for industrial companies
  • Energy trading
  • Oil and gas upstream
  • Power hgeneration
  • Wholesale energy
  • LNG
  • Renewables
  • Leads BCG's global work in wind power and renewable energy
  • Strategy
  • Sustainability
  • Industrial goods
  • Leads BCG’s work on retail in energy
  • Go-to-market strategy
  • Customer experience
  • Sales force optimization
  • Leads BCG’s Houston office
  • Strategy
  • Change management
  • Operations
  • Commodity portfolio management
  • Trading business models
  • Enterprise risk management
  • Market fundamentals
  • Sustainability
  • Pricing
  • Value chain
  • Business model development
  • Advanced metering infrastructure
  • Advanced distribution and pricing in utilities
  • Technology roadmap for energy
  • Digital operations in energy and utilities
  • Power and gas, utilities, power generation, and distributed energy resources
  • Utilities, including lean systems and administration
  • Lean
  • Training and enablement curriculum in lean
  • Energy sales (B2B and B2C)
  • Sales and service benchmarking
  • Digital in sales
  • Churn management
Center for Digital Transformation in Power & Utilities

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