Improvement in HR strategy and processes is essential for public sector reform and transformation. Indeed, HR costs represent a large portion of the cost of public organizations.
Managing human resources strategically is one of the most efficient ways to achieve major transformations of public organizations. HR teams have a role to play here by delivering high-quality services in areas such as mobility, talent management, and training. Costs associated with reshuffling those core missions remain marginal when compared to expected benefits of reforms.
Proven practices can enable a quantum leap in HR management in public sector organizations. These include:
Public Sector
How Government Agencies Are Rethinking HR Strategy
Around the world, BCG's Agnès Audier sees governments taking new approaches to overcome a surge in retirement, budgetary pressures, and digital demands that require new skill sets.
The Emerging HR Challenge in the Public Sector
Ensuring that people possess the skill sets needed to tackle the emerging challenges in the workplace demands new and more sophisticated solutions for people and talent management in the public sector, explains BCG's Danny Werfel. Among these is workforce planning, the director says, which identifies the skill gaps now and in the future to ensure that a dynamic rather than static HR plan can be devised.