Artificial Intelligence and AI at Scale

Scaling artificial intelligence can create a massive competitive advantage, but it’s not enough to invest in cutting-edge technologies and algorithms. You need to rewire decision making and operations to extract value—and invest in human capabilities to make it stick. At BCG, we refer to this as AI at scale—also known as AI @ scale.

I pionieri dell'AI su larga scala, ossia le aziende che hanno portato l'AI in tutta l'azienda e hanno ottenuto un valore significativo dai loro investimenti, in genere dedicano il 10% dei loro investimenti agli algoritmi, il 20% alle tecnologie e il 70% all'integrazione nei processi aziendali e nei nuovi modi di lavorare. In altre parole, queste organizzazioni investono il doppio nelle persone e nei processi rispetto alle tecnologie.

Quando le aziende investono poco in persone e processi, perdono rapidamente slancio. Questo perché sembra facile lanciare una serie di progetti pilota di successo che utilizzano l’intelligenza artificiale, ma senza il giusto approccio e senza concentrarsi sulla strategia di gestione del cambiamento, è quasi impossibile portare l'AI in tutta l'azienda.

Make the Most of Your Relationship with AI

In order to achieve significant financial benefits from their machines, companies will have to look beyond automation—and focus instead on learning and organizational transformation. A symbiotic relationship is necessary, where companies don't just teach machines what humans already know; they deploy whatever human-machine interaction the situation calls for, adapting as needed to changing context, circumstances, and scenarios.

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How Our AI Consulting Experts Work with Clients

Our AI consulting team and industry experts ensure that clients have the full range of expertise to drive a company-wide transformation and achieve ROI on AI. Our AI @ scale approach—built on lessons from hundreds of client engagements—is to think big, start small, and grow fast. With this framework, companies see their AI ROI quickly—deliver results in weeks or months, rather than years.

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Start Small

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Our AI Work with Clients

At H&M, AI Stands for Amplified Intelligence

Arti Zeighami, former chief data and analytics officer for H&M Group and current director and partner for BCG GAMMA, explains how H&M went from a digital laggard to an AI industry leader—in just three years.

Per saperne di più sull'uso dell’intelligenza artificiale su larga scala

Responsible AI Is About More than Avoiding Risk | rectangle

Responsible AI Is About More Than Avoiding Risk

A new study by BCG and MIT Sloan Management Review finds that treating responsible AI strictly as a way to avoid AI failures is incomplete. Responsible AI leaders take a broader, more strategic approach that generates value for the organization and the world around them.

BCG’s AI Code of Conduct

At BCG, we lead with integrity—and the responsible use of artificial intelligence is fundamental to our approach. We aim to set an ethical standard for AI in our industry, and we empower our clients to make the right economic and ethical decisions.

The Rapidly Changing AI Landscape

Dylan Bolden and Neeraj Aggarwal discuss what matters most for companies looking to harness the full power of AI and what it will take to reap the greatest returns on AI investments.


In Her Ellement: Conversations With Women in STEM

We are amplifying the voices of women who are rocking the digital boat. Tech leaders from Google, Starbucks, Women Who Code, Fairygodboss, and more talk to BCG about allyship, unconventional career paths in tech, empowerment, and lessons learned.

Why People and AI Are Good Business Partners

What happens when the data-driven capabilities of AI are combined with human creativity? Exploring this futuristic collaboration, Shervin Khodabandeh, BCG managing director and senior partner, shares how to redesign companies so that people and machines can learn from each other.

Customer Experience in the Age of AI

Customers have come to expect personalization. Brands should start with the messaging and use data as fuel to power an “intelligent experience engine.”

Incontra i nostri consulenti sull’intelligenza artificiale

Our AI consulting team and industry experts ensure that clients have the full range of expertise to drive a company-wide transformation. Meet some of our AI strategy and AI @ scale experts.



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