Artificial Intelligence and AI at Scale

Scaling artificial intelligence can create a massive competitive advantage, but it’s not enough to invest in cutting-edge technologies and algorithms. You need to rewire decision making and operations to extract value—and invest in human capabilities to make it stick. At BCG, we refer to this as AI at scale—also known as AI @ scale.

I pionieri dell'AI su larga scala, ossia le aziende che hanno portato l'AI in tutta l'azienda e hanno ottenuto un valore significativo dai loro investimenti, in genere dedicano il 10% dei loro investimenti agli algoritmi, il 20% alle tecnologie e il 70% all'integrazione nei processi aziendali e nei nuovi modi di lavorare. In altre parole, queste organizzazioni investono il doppio nelle persone e nei processi rispetto alle tecnologie.

Quando le aziende investono poco in persone e processi, perdono rapidamente slancio. Questo perché sembra facile lanciare una serie di progetti pilota di successo che utilizzano l’intelligenza artificiale, ma senza il giusto approccio e senza concentrarsi sulla strategia di gestione del cambiamento, è quasi impossibile portare l'AI in tutta l'azienda.

Are You Making the Most of Your Relationship with AI?

A recent BCG-MIT Sloan Management Review study suggests that in order to achieve significant financial benefits from their machines, companies will have to look beyond automation—and focus instead on learning and organizational transformation. A symbiotic relationship is necessary, where companies don't just teach machines what humans already know; they deploy whatever human-machine interaction the situation calls for, adapting as needed to changing context, circumstances, and scenarios.

How Our AI Consulting Experts Work with Clients

BCG’s AI consulting team and practitioners help clients quickly launch AI @ scale initiatives using a variety of techniques, including machine learning, large-scale optimization, and simulations. Our AI @ scale approach—built on lessons from hundreds of client engagements—is to think big, start small, and grow fast. With this framework, companies deliver results in weeks or months, rather than years.

Think Big

Start Small

Grow Fast

BCG’s AI Code of Conduct

At BCG, we lead with integrity—and the responsible use of artificial intelligence is fundamental to our approach. We aim to set an ethical standard for AI in our industry, and we empower our clients to make the right economic and ethical decisions.

See how we’re fulfilling this commitment

Explore Our AI Work with Clients

Reducing Operational Complexity with AI

Using AI-driven digital twin, a mining conglomerate saved $200 million and achieved a 10x reduction in demurrage costs.

AI Tools Bring Transparency to Company Spending

BCG's patented Spend AI tool uses natural language processing, neural networks, and machine learning to help companies free up funds, rev up profits, and kick-start growth.

Amway China Steps into Its Digital Future

General Manager Innovation Hub Amway China Ken Li talks about the company’s transformation and the tangible impact it has had on the business.



Growing business through applied data science and advanced technology.

Per saperne di più sull'uso dell’intelligenza artificiale su larga scala

Why People and AI Are Good Business Partners

What happens when the data-driven capabilities of AI are combined with human creativity? Exploring this futuristic collaboration, Shervin Khodabandeh, BCG managing director and senior partner, shares how to redesign companies so that people and machines can learn from each other.

Customer Experience in the Age of AI

Customers have come to expect personalization. Brands should start with the messaging and use data as fuel to power an “intelligent experience engine.”

Incontra i nostri consulenti sull’intelligenza artificiale


BCG at Davos

Discover what's top of mind for BCG's experts as they explore topics such as AI and climate change alongside public and private sector leaders.

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