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Digital HR

The role of human resources is shifting dramatically—and the challenge facing HR leadership is clear: How do you create an agile, next-generation HR function fit for the digital era?

人材マネジメント(HR)機能は、かつては事業の頼りになる土台と見なされていましたが、現在では、いかなる組織においても、もっとも重要で動的な機能のひとつへと姿を変えています。未来対応型企業になる、つまり人間とテクノロジーの組織能力を融合させてうまく活用していくうえで、進展の主な阻害要因はテクノロジーではありません。むしろそれは、適切な人間の組織能力、スキル、人材を見いだして、テクノロジーの力を解き放つことです。

次世代のHR組織能力を備えた企業は、この領域に弱い企業よりも格段に優れた財務パフォーマンスを実現しています。HR機能を事業の戦略的パートナーにするために、企業は5つの基本的な問いに取り組む必要があります。

  • 組織において従業員は事業の価値をどのように推進しているか。また、HR機能はその価値を最大限に高められるよう、どのように支援しているか。
  • リーダーが人材戦略とその実行においてオーナーシップをもてるようにするための適切なHRオペレーションモデルと組織フレームワークはどのようなものか。
  • HRプロセスとデジタルHR慣行をどのように構成すべきか。成功するために、どのようなHR戦略とHR組織能力が必要か。
  • HR機能における仕事をサポートするために利用可能な、最も有望で革新的なデジタルITソリューションはどのようなものか。

Armed with these insights, companies can reinvent human resources for the digital era by excelling in three areas: digital HR, employee life cycle, and HR and people analytics.

 

Managing Employee Journeys Throughout the Employee Life Cycle

BCG’s employee journey methodology allows HR personnel to optimize the employee experience over the entire employee life cycle—from employee onboarding to reskilling and on through and beyond retirement.

HR and People Analytics Tools

Our HR and people analytics tools generate quantitative—and actionable—data on what people do at work, how a transformation will affect their work, and how changes in behavior can improve financial performance. We help our clients anticipate future HR trends and prepare their organization and workforce.

With Workplace Analytics, Microsoft and BCG are activating behavioral change. We offer data-driven interventions to unlock the potential for collaboration and productivity and to quantify the impact of transformation projects.

BCG’s WISE—Workforce Inclusion Scorecard and Evaluation—provides transparency into how diverse employees are represented across the employee life cycle: recruiting, retention, attrition, and promotion. The WISE dashboard can be used to set diversity goals and to predict and track progress.

Diversity analytics can be explored further through DIAL—Diversity & Inclusion Assessment for Leadership—an online survey tool that measures how employees assess a company’s progress in diversity and inclusion. DIAL identifies what works well and where action is needed to enable companies to drive meaningful change. Its results can be compared against benchmarks in more than ten industries

Featured Client Work in Human Resources

BCG’s Featured Insights in Human Resources

What’s Possible? GenAI and People

Allison Bailey explores the new future of work, where gaining competitive advantage from generative AI will demand far-reaching redesigns of organizations and human resources.

The Path to Digital Maturity in HR

Companies that are implementing digital technologies in HR are far outpacing their peers and competitors in efficiency, productivity, and retention.

Leadership by Design: Navigate the complexities of today’s leadership and management environment.